-Customer service was very nice and helpful when I wrote to them about my experience.
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-offered glue for zipper (I assume they don't hire actual women for those jobs)
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- * I ended up cutting it in half to try to wear the pieces separately, but the cut was a little too below waist for the now-"shorts"
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-(The fake purple rose petals in the box were a nice touch.)
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- * I like the idea, but overall, do not recommend